When I received my order, part of it was missing. Not only did they go above and being to rectify the issue, I received a hand written note as well. Contacted seller regarding the issue and within 4 days everything was received and resolved.

Stephanie, my contact with JewelauraFineJewelry is is the most exceptional customer service person I’ve ever dealt with in my eighty years. She is absolutely amazing and when she says something she makes it happen. Dealing with Stephanie is a once in a lifetime experience and I’m very grateful for her assistance.

Nice..

I had a bunch of questions regarding the pendant I bought and Stephanie was there to answer all of them! She was like my own personal jeweler helping me with buying my pendant! She also packaged the pendant personally and I received it early! Stephanie and Jewelaura will be my go to jeweler 😃

Seller was very responsive and assisted with refund of expedited shipping fee and return label as order was not what I needed. Thank you so much,

Hands down the best experience with a seller. I was torn between two sizes and reached out to see if I wasn't super happy with the smaller size if I could exchange for the larger pair. Stephanie replied immediately and offered multiple options to swap the earrings out if I ended up wanting the larger set. After debating, I did want to go with the larger carat earrings. She instantly got the return label to me, a personalized order link to pay the difference between the two items, and she sent out the new pair even prior to receiving the returned set. Will absolutely buy all items that I'm in the market for (which are listed for sale in her shop) moving forward. Incredible experience all around, the earrings are gorgeous and the overall quality of the jewelry is far superior to others I have bought in the past.

Beautiful pendant!! 14 K and is very sparkly. Thank you!!

I received this pendant and was pleasantly surprised on the sparkle of the moissanite. It looks like a real diamond. I got the 6.5mm ct. in 10k solid gold and put it on a 14k solid gold chain and you can’t tell the difference! I am very happy with this pendant!😊

Love it. This pendant is just beautiful and it is made well and looks great on. So happy to have it.

This pear shaped is beautiful. Sparkles, made really well and looks great on. Thank you.

Absolutely love my diamond earrings ❤️❤️❤️

Beautiful and sparkly jewelry piece!

Absolutely Beautiful!! I’m so glad I purchased this pendent! Its clarity and brilliance is impeccable!! Worth what I paid and more!

Beautiful

The customer service was fantastic, Stephanie was with me every step of the way. The shipping hit a snafu and the original arrival date kept slipping but at the last minute Stephanie was able to reach FedEx and have it get there in time. The pendant was beautiful, and my bride loved it!