Warranty and Jewelry Care

Our Promise

 At Jewelaura, shop confidently with the assurance that we guarantee the quality and craftsmanship of each item we present. Our jewelry is skillfully created with meticulous care and attention to detail, guaranteeing your satisfaction with every buy.

If your purchase doesn't meet your expectations, rest assured that our team is here to provide quick and friendly assistance.

Jewelry Care

When properly cared for, 14K Solid Gold pieces can last forever. With its beautiful, subtle hue, 14K Gold will not oxidize or discolor, so you can wear your jewelry every day, everywhere.

HANDLING Frequently worn jewelry should be cleaned at least monthly or more often if the finish begins to look dull. Avoid contact with harsh chemicals including cleaning products, lotions, and perfumes.

STORING Protect your jewelry from scratches by storing it in a soft place such as a jewelry box or soft cloth pouch. When it comes to storing fine jewelry, find somewhere that is safe, secure, cool, and dry.

CLEANING Clean accumulated dirt and oils from your jewelry often. Use a soft-bristled brush to clean under and around the jewel settings to get rid of any oil or dirt. Rinse well in warm water and then pat dry with a clean, soft cloth. Take off your jewelry when applying lotion to avoid residue that can make your jewels look dull.